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Maintenance, Repair, Overhaul


Enterprise Asset Management is in a strong position to grow as organisations understand the true value these solutions have to offer helping manage Assets in intensive situations. MRO within its own market sector is also tipped to grow 30% globally by 2025.

At EAMS Group we have designed our solutions to seamlessly join the entire Asset Lifecycle journey, creating massive opportunities to increase performance whilst reducing total lifecycle costs.

Our Enterprise Maintenance Repair Operations & Logistics solution offers the next stage in the Asset Lifecycle Journey, from OEM operations to EAM operations, to Repair operations and completing the journey back to OEM operations. It can be combined within an industry solution for organisations who undertake MRO in-house or as a completely standalone solution for MRO specific organisations.

When you consider the amount of information that is generated between these organisations on an operation and strategic level, it becomes a challenge within itself to link these data sets, and for various levels of the organisation to input and understand its value position within this network.

MRO brings together an exclusive set of capabilities, from Factory Simulation, to enhanced Technical and Quality Management design and repair operation simulation. This reduces E2E processing time by over a third. This allows organisations to be much leaner in their operation, whilst still achieving optimum cost reduction.


The Operator Hub (‘O-Hub’) is a work management station application designed to seamlessly connect the digital resources relevant to performing a repair operation to the highest quality. The application is presented in a standard user interface which is accessible via all platforms, giving a standard Operator experience in mobile, desktop, and touch-screen terminal.

It is designed with the Operator in mind, linking them with Working Progress schedules within a specific work zone, detailed links to all relevant quality manuals and work instructions, either company-specific documents or integrated to an OEM Access Portal.

It forms part of a series of Visual Factory, which grants Operators and Team Leaders a view of exactly what operations are due and which operations have been completed, and allows them to re-route operations failing to meet exacting standards.

The O-Hub utilises advanced workflow management, and process interruption capabilities. Additionally, integrated with Competency and Capacity Management data, the O-Hub ensures  high quality repairs and a controlled production environment, whilst allowing the company to capture detailed data to analyse cost of repair and auditing.

The application presents a unique opportunity to maximise MRO capacity and truly understand your organisational costs.

Repair Scheme Configuration Management

Designed to work with the Visual Factory layout tool, our Repair Scheme Configuration Management application allows engineers to build and maintain Repair Scheme Routes. By building Master Routes, but maintaining an operation-level, updates are automatically replicated across all relevant Repair Scheme Routes.

This provides Engineering teams a powerful tool for quickly updating and managing traditionally administratively complex and non-standard Repair Scheme Routes, either applying to the next Asset, or within a live environment.

The Repair Scheme Configurator is fully integrated with Competency data and the O-Hub application, and is used to communicate and apply changes to operating procedures quickly and en masse.

Asset Configuration Management

The Asset Configuration Management solution provides real-time calculations of an Asset Consists configuration and the life of each component of the asset. It helps to accurately perform system and component analysis and reporting, leading to improved reliability and lower maintenance costs.

The solution includes the following features:

  • Component life accounting
  • Operational status management
  • Definition of as-designed allowable asset builds
  • An electronic Flight Log Book
  • Progressive Inspection Programs

Asset/ Product Bill of Materials Management

Designed as a lighter version of the Asset Configuration Management Solution, this solution provides the ability to maintain a Parent Child Relationship for a product type to be cross referenced on induction for repair.

It integrates with the Repair Scheme Configuration Management application to accurately map the journey of an Asset and its Child components following approved Repair Scheme Route formats.

Product Lifecycle Management Portfolio

Our product set for Product Lifecycle Management (‘PLM’) is designed to be fully integrated with an EAM solution, including a digital manufacturing suite for process planning, developing factory layouts, and optimising human factor.

It provides the organisation with the ability to create 3D MRO simulations, optimise maintenance schedules and repair schemes, define automation sequences, operator training and automate maintenance task documentation.

The organisation can produce 2D/3D Asset/Product drawings and factory layouts allowing the operators and customers to navigate complex models with ease, and further more provide customers with technical scheme and quality performance metrics, creating key differentiators from competition.

Capacity Simulation Modelling

One of the biggest challenges today in maintaining an effective maintenance organisation is the ability to understand the impact of ‘What If’ scenarios in the context of maximum output capabilities. Organisations need to understand the effects on resource, labour, agreed workloads & quality issues in live production environments, and test the net impact workload associated with Product Lifecycle Management.

Capacity Simulation Modelling provides a company with a unique opportunity to optimise efficiency, linking lifecycle costs, performance, investment, and customer expectations to maximise on output whilst reducing overall cost.

The solution uses a sequence of mathematical simulation tools, integrated with our other products like PLM, Visual Factory, Predictive Maintenance, to build models which can accurately offset these constraints.

Visual Factory

Advances in technology have brought a wealth of opportunity for companies to create capabilities within their organisations, from 3D modelling of parts and process outputs, to simulating repair schemes and production workflow, all developed to optimise cost and performance.

This also represents a challenge to most organisations, where humans are required to make decisions, we only have a limited capacity to assimilate all this information in an effective way.

Our Visual Factory solutions look to present the right information in the right way, at the right time, to the right people, and in a way which can be quickly assimilated and supported by structured business processes and system workflow. Thus, the best possible actions can be taken. It is well documented that delays in understanding when a condition is ‘Off Plan’ can incur significant costs to any organisation.

From the presentation of work in progress through to complex technical documents providing a simple view for Operators, having all information required accessible at the swipe of screen, EAMS Group create a clear context of what is happening within your organisation. Our products are designed to work together to enhance this experience for your workforce, whilst clearly identifying Lean opportunities to reduce waste.

Field Repair Force Optimisation

As most companies look to diversify their product offerings to customers, and most customers looking to reduce downtime through loss of operations of assets, repair services are a very strong value proposition. Maintaining an effective field force of repairs is a true logistic challenge.

Our solution offers a suite of fully integrated Fault Reporting Centre applications, linked to optimised field work allocation and work activity, utilising our Mobile Work Management application which allows the engineer to request materials and complete work details.

Our Mobile Work Management application imports a GPS location position of available field resource, allowing our Fault Reporting application to suggest an optimised work schedule based on contract requirements, engineering capability, and optimised locational positioning. The Fault Reporting Centre application suite allows an organisation to maximise the performance and cost of its repair force in a live field environment.