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Business Support Services

Business Process as a Service

Organisations embarking on the journey to world class need to be able to scale their capabilities as they progress.  In recognition of this, and building on our Hosted SaaS model, EAMS Group a BPaaS deployment option for our Industry Solutions which allows you to select the most appropriate set of capabilities for you to maximise your ROI.

Our BPaaS model includes ongoing monitoring of your deployment to identify when you will benefit from additional processes, information and technology capabilities to increase your ROI.

Business Process Support

As part of our solutions we offer a range of industry target business processes. These processes come with support to understand how they work within our solutions, as well as the ability to change, ensuring they meet your requirements.

We know that the ‘last mile’ in terms of how capable and compliant processes are can be a critical factor in the success of your business. We support your evolving business and ensure that the processes provided continue to meet your needs.

Our process engineering consultants have a deep, functional knowledge of our solutions. This capability, coupled with targeted industry domain expertise means that when you want to change and evolve, we are there to guide and support you.

Data & Information Integrity

Information is the key output required to run your business. We offer a range of services to ensure that the data captured in your systems, and transformed into information as part of those systems, or as part of your reporting and analytics.

EAMS Group has a suite of exception & integrity reports, driven by configurable business rules that will ensure this happens. These reports are deployed with rules supporting an EAM information model, as well as rules specific to your business. This allows KPIs and Metrics to be generated to demonstrate information quality, exceptions to be targeted and underlying process compliance issues.